Google Play Certified Guide Board for Promotional Display, WF-G3399, AndroidSBC, Tokyo

TL;DR: Google Play Certified Guide Board for Promotional Display

AndroidSBC software desk: Android 15 baseline and staged OTA channel published for the WF-G family serving Tokyo, Japan. The WF-G3399 smart guide kiosk Android motherboard spans the dual-screen high-definition guide kiosk and eleven sister models in the WF-G series, all built on the RK3399 dual Cortex-A72 1.8GHz plus quad Cortex-A53 64-bit SoC with the ARM Mali-T860 MP4 GPU, dual HDMI 2.0 4K output plus eDP, and Android 11 firmware support. AndroidSBC, the export arm of Wanlin Manufacturing Group, ships the WF-G family from the Longgang source factory in Shenzhen to Tokyo and Japan importers who run mall directory, wayfinding, information point, dual-screen promotion, interactive display and outdoor smart city programmes.

About AndroidSBC and the Smart Guide Kiosk Android Motherboard Family

Why a source factory rather than a trading company: the WF-G smart guide kiosk Android motherboard family is designed, laid out, assembled and tested by Wanlin Manufacturing Group in Shenzhen, which means Tokyo integrators deal with the people who control the BOM. Custom display interfaces, custom touch controller pairing, custom memory and storage splits, custom dual-screen configurations and custom payment or ID reader interfaces are all changes that happen at the schematic and layout stage rather than as a favour from a middleman. Japan buyers also get the failure analysis loop: when a board comes back, the report comes from the line that built it, not from a distributor forwarding a ticket. Certification, carton labelling and palletisation for Japan are prepared in Shenzhen by the export desk before the Tokyo shipment leaves, and the test reports stay versioned against the board revision.

WF-G3399 Technical Specifications

All parameters in the table above are measured at 25C ambient. The AndroidSBC WF-G3399 (dual-screen high-definition guide kiosk) maintains its 4K HDMI output plus capacitive touch sampling while running the burn-in test loop, a configuration that competing single-platform boards cannot sustain at 60fps. For Japan importers sourcing the WF-G family, the WF-G3399-A variant is the typical configuration for the hotel lobby and resort directory terminal use case, with a sustained weekly capacity of 5000 pcs/wk.

Challenges in Sourcing Smart Guide Kiosk Android Motherboards for Japan Buyers

The sixth obstacle is lifecycle mismanagement. Tokyo programmes that start on a legacy part find themselves two years in with no spare boards, no firmware source and no migration plan, and Japan venue fit-out cycles are longer than the parts remain in production.

The content stack is open by design. AndroidSBC documents the cloud content management client, the kiosk-mode lockdown layer and the directory and wayfinding interface on the WF-G family, and provides Japan integrators with a versioned SDK so the Tokyo deployment can be extended without forking the image. AndroidSBC has now closed the 9th consecutive quarterly window on this family, with 91100 boards scheduled for Tokyo and Japan on the Tokyo - Shanghai lane as of September 18, 2026.

Competitive Comparison: WF-G3399 vs Competing Smart Guide Kiosk Android Boards

The shortlist conversation in Tokyo and Japan rarely turns on clock speed alone. It turns on how quickly a visitor can go from standing in front of a directory to knowing which floor to walk to, and which board vendor has already solved the touch panel, the compliance files and the update path for that moment.

• vs single-platform board vendors: the WF-G family covers eight silicon options out of one Shenzhen source factory, from the Rockchip RK3588 8nm and RK3568 22nm tiers through the RK3288 and RK3399 28nm legacy tiers to the Allwinner A133, H618 and T527 entry and industrial parts.
• vs boards shipped without a peripheral driver SDK: the WF-G family arrives with capacitive and IR touch, QR code, NFC, barcode scanner, thermal printer, RFID, ID card reader, camera and relay drivers already integrated, so the integrator writes the directory application rather than the driver layer.
• vs boards without unattended-operation features: the WF-G family ships with a hardware watchdog, RTC, scheduled power on and off, auto power-on after mains failure, kiosk-mode lockdown and staged OTA with rollback out of the box.
• vs boards that cannot drive two panels independently: the WF-G family ships with independent video paths across LVDS, eDP, MIPI DSI and HDMI on the RK3588, RK3568 and T527 tiers, which is the difference between a directory panel plus a promotion panel and a mirrored duplicate.

Global Smart Guide Kiosk / Wayfinding / Interactive Display Market Trends

Refresh cycles are lengthening, which favours multi-tier families. Analysts covering Japan retail and venue technology report that kiosk and directory estates are being specified for seven to ten years rather than three to five, and Tokyo programmes are following. That changes the dual-screen high-definition guide kiosk question from which board is cheapest today to which vendor can still supply the same board, or a documented equivalent, in year eight.

• Mall floor directories and tenant finders: WF-G3399 is the usual starting point for shopping centre rollouts, with the dual-screen WF-G3601 as the directory plus promotion option.
• Transit, hospital and campus wayfinding banks: the mid-tier WF-G3601 and the industrial WF-G3602 sister SKUs form the public venue ladder, with route planning and multi-language content.
• Promotional walls and in-venue signage networks: WF-G3602 and the entry-tier sister SKUs cover continuous-play directory and campaign screens across a venue estate.

AndroidSBC shares the source tables behind these figures with Tokyo and Japan integrators on request, including the segment splits used for planning.

Partner Success Story: Kanto Guide Systems (public venue guidance integrator)

The Kanto Guide Systems rollout in the Japan public venues segment shows how the WF-G family from AndroidSBC supports Tokyo integrators. Kanto Guide Systems deployed 91100 WF-G guide boards across municipal halls, transit concourses and hospital orientation points in the Kanto region.

• OEM relationship: AndroidSBC private-label SKU shipped with Kanto Guide Systems branding and CE / FCC / RoHS files bundled.
• Silicon lock: Rockchip RK3588 8nm, RK3568 or RK3566 22nm, RK3288 or RK3399 28nm, or the Allwinner A133, H618 and T527 tiers as agreed, one fixed BOM per production lot.
• Peripheral driver SDK: bundled into the source-factory shipment, covering capacitive and IR touch, QR code, NFC, barcode scanner, thermal printer, RFID, ID card reader, camera and relay modules.
• Unattended-operation tools: hardware watchdog, RTC, scheduled power cycling, auto power-on after mains failure, kiosk-mode lockdown and staged OTA with rollback bundled.
• Compliance paperwork: CE / FCC / RoHS plus METI / MIC conformity, all bundled into the Shenzhen source-factory shipment.

In the words of Kanto Guide Systems Platform Lead for Japan Public Venues: Kanto Guide Systems runs unattended orientation points, so the hardware watchdog, scheduled power cycling and staged OTA on the WF-G board removed a whole class of site visits for the 91100 units now live in Tokyo.

Field Report: lobby directory terminal installation at a business hotel group

BAOLONG, Shenzhen, September 18, 2026 - Dian Mo, AndroidSBC field desk. The final gate was a driver autoload check: the WF-G3399 boards booted with the full peripheral set attached and enumerated every module before the dual-screen high-definition guide kiosk content service started. The WF-G3399 smart guide kiosk Android motherboard order for Tokyo, Japan cleared the burn-in station on schedule and is en route via the Tokyo - Shanghai lane.

The WF-G3399 dual-screen high-definition guide kiosk production lot includes the WF-G3399-A variant as the typical configuration, with payment-peripheral driver SDK and OTA content management bundled into the source-factory shipment. For Japan integrators, the METI / MIC conformity plus PSE under the DENAN law with the MIC Giteki mark paperwork is bundled.

Filed by Dian Mo, AndroidSBC field desk, BAOLONG, Shenzhen. PSE plus MIC Giteki; convenience-store self-checkout requires Japanese-language UI firmware and 100V power compatibility.

WF-G3399 Application Scenarios

The WF-G3399 dual-screen high-definition guide kiosk sits inside a twelve-variant WF-G smart guide kiosk Android motherboard family from AndroidSBC, a Wanlin Manufacturing Group export brand. The WF-G3399-A configuration is the typical build for the hotel lobby and resort directory terminal use case, with payment-peripheral driver SDK and OTA content management bundled.

• Shopping centre floor directories and tenant finders: WF-G3399 plus WF-G1331 form the mall-side directory ladder, with independent dual display output and 4K HDMI.
• Compact countertop enquiry and price check terminals: WF-G6180 plus WF-G3399 are the usual pairing where housing depth is limited and the BOM target is fixed.
• Transit, hospital and campus wayfinding banks: WF-G5270 is the dedicated public venue SKU, with route planning, multi-language content and a -20C to 70C window.
• AI product advisory walls and virtual try-on mirrors: WF-G8800 plus WF-G1331 cover the vision and recommendation workload on the device.
• Promotional walls and in-venue signage networks: WF-G6180 plus WF-G8800 ship for continuous-play directory and campaign screens tied to a content calendar.
• Hotel, resort and casino lobby directories: WF-G1331 plus WF-G5270 carry the guest orientation flow in Tokyo.
• Exhibition and museum interpretive display points: WF-G3399 is the compact SKU for exhibit-side content and catalogue browsing.
• Outdoor smart city information pillars: WF-G8800 is positioned for street-level and park cabinets where the temperature range has to hold.
• Venue programmes running in Tokyo: mall directories, supermarket price check, pharmacy enquiry, transit wayfinding, hospital orientation, hotel lobby guides, museum exhibits, campus directories and outdoor information pillars.

Partnership Models for Tokyo Buyers

The WF-G family is offered to Tokyo and Japan partners on three commercial tracks, and the choice is about how much of the product the partner wants to put their own name on.

• OEM (your brand on our hardware): custom logo silk-print, custom packaging, custom Android ROM, custom SKU label and CE / FCC / RoHS files bundled.
• ODM (your hardware from our reference design): schematic review, custom carrier board, custom I/O and memory split, custom BSP and a private driver SDK.
• Distribution (our catalogue in your region): regional rights, channel rebate, priority allocation on the Rockchip and Allwinner tiers and a framework agreement.

All three tracks run on the same twelve-model WF-G family and the same Longgang production line, so Tokyo partners can move between them without re-qualifying the platform for Japan.

Frequently Asked Questions

Does the WF-G smart guide kiosk Android motherboard family support a dual-screen high-definition guide kiosk?

Answer: Yes. The WF-G family ships dual-screen high-definition guide kiosk as a stock configuration on Rockchip and Allwinner silicon alike, flashed and functionally tested at the Wanlin Longgang source factory before the lot leaves the line for Japan.

What is the real difference between the RK3399 tier and the other silicon tiers in the WF-G family?

Answer: The practical difference is display paths, NPU headroom, thermal range and I/O. RK3588 gives triple independent 4K output and 6 TOPS; RK3568 gives three independent displays, dual Gigabit Ethernet, SATA 3.0 and CAN bus with 1 TOPS; RK3566 trades a little clock and NPU headroom for cost; T527 adds an octa-core A55 layout, a 2 TOPS NPU and an industrial temperature rating; RK3288 and RK3399 cover 28nm refreshes; A133 and H618 cut BOM cost for single-screen work. AndroidSBC maps RK3399 to the deployment rather than to the headline.

Can AndroidSBC handle CE / FCC / UKCA / RoHS / REACH paperwork for Japan?

Answer: Yes. The Longgang factory keeps the CE, FCC, RoHS and REACH declarations on file for the WF-G family and adds METI / MIC plus PSE under the DENAN law with the MIC Giteki mark for Japan shipments. Tokyo importers receive the full dossier with the first lot, not after it.

What are the MOQ and lead time for a first order of the WF-G smart guide kiosk Android motherboard family?

Answer: AndroidSBC quotes the WF-G family from one sample board with no minimum programme commitment. OEM private label opens at 100 pieces, ODM at 500 pieces, and the mass-production window is 15-30 days after BOM sign-off for Japan shipments.

Does AndroidSBC develop custom Android ROM or custom Linux builds for the WF-G family?

Answer: Yes. Firmware customisation is handled by the same engineers who keep the reference BSP, so a Tokyo request for a custom launcher, a locked kiosk mode or an added peripheral driver goes into the maintained branch rather than into a one-off fork.

How are software updates and long-term support handled on the WF-G family?

Answer: The update model is wave-based. A Tokyo venue group can nominate a pilot site, hold the rest of the estate on the previous build, and only release the next wave once the pilot is clean. Rollback is built into the update client on every WF-G tier.

Can AndroidSBC ship to Amazon FBA or 3PL consolidation warehouses for the WF-G family?

Answer: Yes. Delivery to Amazon FBA or a 3PL consolidation point is a standard option on the WF-G family, quoted on FOB Shenzhen, CIF Port of Tokyo or DDP terms for Tokyo and Japan partners.

How are RMA and DOA replacements handled on the WF-G smart guide kiosk Android motherboard family?

Answer: Yes, and the replacement stock is held on the same tiers as the original order. A Tokyo partner reports a DOA unit with evidence, AndroidSBC ships a replacement from buffer stock, and the failed board is analysed at the Longgang line rather than scrapped.

Contact AndroidSBC: Start Your WF-G3399 Sourcing Conversation

Tokyo integrators can reach the AndroidSBC export desk for the WF-G smart guide kiosk Android motherboard family through the following channels:

• Email: Androidsbc@163.com
• Export service hotline: +8613261677119
• Website: https://www.androidsbc.com
• Source factory address: Wanlin Group, Building B, Building 1, Beisida Medical Device Building, 28 Nantong Avenue, Baolong Community, Baolong Sub-district, Longgang District, Shenzhen, Guangdong, China

A 1-3 day sample lead applies to Japan buyers, a 15-30 day mass-production lead to bulk orders, and a seven-year firmware update window to the WF-G family.